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A real inbox, read by the people who build ColabLoop. No ticket bot, no queue number.

We aim to reply within two business days

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support at colabloop dot com

Written out rather than linked, to keep it away from address harvesters.

  • Support and account help

    Verification, uploads, collaborations, anything that isn't behaving. Include the email address on your account.

  • Billing and refunds

    Upload quota is sold through Paddle, our Merchant of Record. You can write to us or raise it with Paddle using the details on your receipt — see our Refund Policy for what's covered.

  • Copyright and abuse reports

    Send the loop's link, what you own, and how to reach you. We review every report and take down material we judge to be infringing.

  • Privacy and your data

    Requests to access, correct, export or delete your data. We handle these by hand and respond within one month.